Year: 2021

Swiss Re study: Increase in digital platforms, Covid-enforced mindset is changing Malaysia’s insurance landscape

https://www.digitalnewsasia.com/business/swiss-re-study-increase-digital-platforms-covid-enforced-mindset-changing-malaysias By Digital News Asia February 4, 2021 67% Malaysians express interest in using online channels for insurance purchase 57% still prefer help from agent; offline and online hybrid for customer support is vital 67% of Malaysian respondents expressed interest…