Category: Consumer

Relates to numerous developments within the industry that may have some impact on consumerism. You need to read but need not have to understand fully… meaning read between the lines and then write us a two, three liners.

What’s Next When Insurer Breaches The Central Bank’s Guidelines

The following are some excerpts from the meeting relevant to the insurance industry:
During the meeting MyCC Chairman, Tan Sri Dato’ Seri Siti Norma Yaakob requested some clarifications by Bank Negara Malaysia (BNM) in relation to banks or insurance companies breaching the Central Bank’s guidelines. BNM clarified that while no financial penalty will be imposed, in such cases, the bank or insurance company found to be in breach will be required to refund the money to the consumer or replace the product. According to BNM, it holds the bank and insurance companies responsible over the actions of their agents.

The Insurance Of Life | Inflation Kills

Today I read an article on Malaysia Kini where a health insurance policyholder lamented over why insurer has to be so divisive over various treatment options; one that requires hospital admission and one being on outpatient basis. If the policyholder…

Insurance Of Men’s Most ‘Prized Private Part’

Talking about men’s most prized private part, i.e. the penis, an underwear company in Canada has decided to provide insurance of the penis to help spur the sales of or perhaps to ignite further the interest in their underwear. I…

Time to file your taxes | Malaysian Tax system

I stumble on this infograph recently, which I think is useful for readers of Malaysia Insurance Online for this is the tax season of the year. Hope you likewise find this useful…. Courtesy: imoney.my

Malaysia top in ASEAN and Asia for road fatality | An Insurance Dilemma

Motor vehicle collision…. ever thought of underwriting third party insurance on motorcycle? What about increasing the private car comprehensive motor insurance premium – by way of more loading? Will the motor insurance premium takes a dive when the motor segment of…

2014 Motor Insurance Premium | Malaysia Insurance Online

The 2014 Motor Insurance Premium Rates are out and taking effect as from 15th February 2014. Of course there are increases but I do not foresee the premium increase is going to be damaging to the wallet, rather a soft landing for the rakyat and yet enable both insurers and takaful operators to cash-in on some additional premiums to better cope with the deteriorating trend of our country’s motor insurance losses, if at all the Malaysian Motor Insurance Pool (MMIP) is taken into consideration. And yes, this is the third such increase since 2012….






Personal Data Protection Act 2010 | Compliant Already?

The Malaysian personal data Act requires those using personal data collected after that 15 November 2013 to comply with the Act. For personal data which has been collected prior to that date, a 3-month leeway is given for compliance. Ten questions needed to be answered as a guide to what’s the next path to undertake.






Personal Data Protection Act Enforcement | 15 November 2013

Breaking News – Personal Data Protection Act enters into force. The Act will enter into force on 15th November 2013 and will introduce an omnibus privacy regime in Malaysia for the first time. In a nutshell the PDPA introduces, among others, seven data protection principles which data users must comply with.






Competition law update | A Stronger Grip On Associations

Many associations commonly collect and disseminate industry data and statistics for their members. Where such information is commercially sensitive (for example, information on retail sales and market shares of members) and is disaggregated such that they can be easily attributed to specific members, competition law issues are likely to arise as such dissemination reduces the uncertainty that would normally exist






Latest on PDPA | Malaysia’s Personal Data Protection Act 2010

PDPA insurance

Malaysia has come a long way to finally pass and implement the PDPA after a wait of more than a decade. The PDPA has commercially far-reaching implications and severe penalties in the event of non-compliance. The intent of the PDPA is not to inhibit business but to grow it by giving consumers confidence that their personal data will be protected. Errant data users should bear in mind that it is no longer “business as usual”….