Category: Communication

Motor and Fire Insurance unlikely to be detariffed rather will be restructured on risk-based pricing

The non-life insurance industry is not likely to see any detariffication in the near term; more like the Bank Negara putting it through some form of restructuring, i.e. from a risk-based premium pricing to making the industry workforce and agents more professional in their modus operandi. The following are emphasis:

(1) Premium should be fairly charged —- risk behaviour of policyholder is important.

(2) Insurers and Takaful operators must have a proper pricing regime in place so that those fairness as pointed out in item (1) above could be dispense. Not sure if this pricing regime is to be submitted to the regulator before launching the premium pricing structure….

Nine (9) Rules For Emailing | A Google Perspective

Communication in the Internet Century usually means using email, and email, despite being remarkably useful and powerful, often inspires momentous dread in otherwise optimistic, happy humans. Here are our personal rules for mitigating that sense of foreboding:

1. Respond quickly. There are people who can be relied upon to respond promptly to emails, and those who can’t. Strive to be one of the former. Most of the best—and busiest—people we know act quickly on their emails, not just to us or to a select few senders, but to everyone.

3 Ways Steve Jobs Made Meetings Insanely Productive — And Often Terrifying

“I hate the way people use slide presentations instead of thinking,” Steve Jobs told Isaacson. “People would confront a problem by creating a presentation. I wanted them to engage, to hash things out at the table, rather than show a bunch of slides. People who know what they’re talking about don’t need PowerPoint.”

The simple sides of the Marketing?

What is marketing and how funny would that be? 1. You see a gorgeous girl at a party. You go up and say: “I am very rich. Marry me! “. – That’s Direct Marketing. 2. You are at a party…

Insurance industry, drained out of its best talents….

Over the last two years the insurance industry is finding it tough competing for the “better” brains among the Gen-X and Gen-Y university graduates. Development over the last 8 months was not at all encouraging, especially when the minimum entry…

Operational Processes: Getting the results counts….

  ↑ Grab this Headline Animator The last two weeks were rather hectic, the real fact was, we were not getting our operational efficiency anything nearer to our objectives. My team members were arguing over what ought be the main…

Organization Behavior – Navigating the Seven C’s of Corporate Culture Change

If you are in any leadership capacity within any organizational structure, it behooves you to have at least a cursory understanding of Organization Behavior tenets. In other places it may be referred to Industrial Psychology or other such terms, but they all refer to how an organization behaves both in a macro and micro level. How people react individually within company settings, how people interact with one another, and how the company as a whole reacts, are all components involved in the studies of Organizational Behavior.

Old Dogs must learn new tricks!

Last week I made a presentation in regards the topic on making underwriting-sense of the industry’s motor insurance portfolio… in which I mentioned this commonly used phrase, “It is difficult to teach old dogs new tricks!” with a view to…

Protected: Too zealous, too departmental in the drafting of compliance requirements!

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IT Projects – Bridging the Communication Gap

My journey in IT projects was revived in 2003 after almost 2 decades of abstention. Whilst a much younger me participated as a technician, the receiver of directions, my recent self had involuntarily become the leader of the User Group, the deliverer…