Credit card transactions…. signs of a better eCommerce for the industry?

Credit card transactions…. signs of a better eCommerce for the industry?

practical_ecommerceThe Malaysian Retailers association reported RM67.1 billion retail sales for 2007 and RM70.4 billion in 2008, all done within the country. That’s very sizeable indeed, but our insurance (non-life) industry managed a mere RM0.8 million for 2008 – this is simply horrendous for an industry having a RM11 billion in annual gross written premium.

What are these transactions are all about?

Generally these credit card spending were more into accommodation, airfare, duty-free outlets’ goods, clothing & accessories, electronic products and groceries. Looks like not much were into or related to spending having done through the internet….. Some sources said, internet credit card transactions within the country were perhaps in region of 12% and is growing. No doubt this estimate is more of the accommodation & airfare category rather those of shopping via the internet like insurance purchasing.

The table depicting the credit card transactions….

2007 & 2008 CREDIT CARD TRANSACTIONS IN MALAYSIA

Month

Total Transactions (mil)

2007

Total Transactions (mil)

2008

Total Expenditure (RM in mil) Total Expenditure (RM in mil)

Local Cardholders

Foreign Cardholders

Local Cardholders

Foreign Cardholders

Jan

19.7

3,858.6

528.2

22.7

4,883.0

529.5

Feb

18.2

3,525.2

419.6

19.9

4,133.6

575.8

Mar

18.7

3,714.3

439.2

20.4

4,190.5

571.3

Apr

18.4

3,565.8

443.1

21.0

4,392.6

537.0

May

19.8

3,869.1

448.0

21.6

4,561.2

561.8

June

19.3

3,799.6

417.1

21.3

4,569.3

600.8

Jul

20.2

4,042.1

509.2

21.9

4,883.6

654.2

Aug

20.2

4,150.5

480.1

22.2

4,969.5

694.6

Sept

19.5

3,983.0

418.1

22.1

4,890.1

615.6

Oct

21.1

4,311.3

439.3

21.7

4,584.2

553.4

Nov

20.0

4,181.4

424.6

21.4

4,687.9

495.2

Dec

22.4

4,765.6

536.1

25.0

5,391.0

588.7

contact me
Highlight any portion you want: Use a Highlighter on this page
number of view: 336

About the Author

The Author has spent more than 23 years engaging in insurance related works and research. Head of Underwriting & Reinsurance, and is currently involves with R&D of relevance to the development of eCommerce for the Non-Life insurance industry.